/* Falcon Trading Systems · Remote Support — portal design system (2026-11) */
:root{
  --bg:#f4f6fb;--surface:#fff;--surface-2:#f8fafd;--ink:#0f1b33;--ink-2:#26344f;--muted:#5b6b85;--line:#e3e8f1;--line-2:#eef2f8;
  --primary:#1565d8;--primary-600:#0f55bd;--primary-50:#eaf2fe;--primary-100:#d6e6fd;--accent:#58a6ff;
  --navy:#0b1426;--navy-2:#13203a;--navy-3:#1c2c4b;
  --ok:#12805c;--ok-50:#e7f6ef;--warn:#8a5a00;--warn-50:#fff6e5;--warn-line:#f3dfb3;--danger:#b42318;--danger-50:#fdecea;
  --radius:12px;--radius-sm:8px;--shadow:0 1px 2px #0f1b330d,0 4px 16px #0f1b330a;--shadow-lg:0 24px 60px #0b142633;
  --green:var(--primary);
  font-family:"Segoe UI Variable","Segoe UI",Inter,ui-sans-serif,system-ui,-apple-system,"Helvetica Neue",Arial,sans-serif;
  color:var(--ink);background:var(--bg);font-size:14px;-webkit-font-smoothing:antialiased
}
*{box-sizing:border-box}
body{margin:0;min-height:100vh}
img{max-width:100%}
a{color:var(--primary);text-underline-offset:2px}
a:hover{color:var(--primary-600)}
button,input,select,textarea{font:inherit}
h1{font-size:30px;line-height:1.15;letter-spacing:-.6px;margin:6px 0 10px;font-weight:700}
h2{font-size:17px;line-height:1.3;margin:0;font-weight:650}
h3{font-size:15px;margin:0 0 6px;font-weight:650}
p{line-height:1.6}
.muted{color:var(--muted)}
.small{font-size:12.5px}
.eyebrow{font-size:11px;font-weight:700;letter-spacing:1.4px;text-transform:uppercase;color:var(--primary);margin:0}
.error{color:var(--danger)}
[hidden]{display:none!important}
:focus-visible{outline:3px solid var(--accent);outline-offset:2px}

/* Buttons & links styled as buttons */
button,.button,.download,.setup-download{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--primary);color:#fff;border:1px solid var(--primary);border-radius:var(--radius-sm);padding:9px 16px;cursor:pointer;font-weight:600;text-decoration:none;line-height:1.3;transition:background .15s,box-shadow .15s,border-color .15s}
button:hover,.button:hover,.download:hover,.setup-download:hover{background:var(--primary-600);border-color:var(--primary-600);color:#fff}
button:disabled{opacity:.45;cursor:default}
button.secondary,.button.secondary{background:var(--surface);color:var(--ink-2);border-color:var(--line);box-shadow:0 1px 1px #0f1b3308}
button.secondary:hover,.button.secondary:hover{background:var(--surface-2);border-color:#cfd8e6;color:var(--ink)}
button.danger{background:var(--danger);border-color:var(--danger);color:#fff}
button.secondary.danger{background:var(--surface);color:var(--danger);border-color:#f0c4be}
button.secondary.danger:hover{background:var(--danger-50)}
.wide{width:100%;margin-top:16px}

/* Forms */
input,textarea,select{border:1px solid #cfd8e6;border-radius:var(--radius-sm);background:#fff;color:var(--ink);padding:9px 12px;width:100%;transition:border-color .15s,box-shadow .15s}
input:focus,textarea:focus,select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-100)}
textarea{min-height:90px;resize:vertical}
label{display:block;font-size:13px;font-weight:600;margin:12px 0;color:var(--ink-2)}
label input,label select,label textarea{margin-top:6px}
input[type=checkbox]{width:auto;margin-right:8px;accent-color:var(--primary)}

/* Generic page header (inner pages) */
header{min-height:68px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 28px;background:var(--surface);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
header>a{font-weight:600;text-decoration:none}
.brand{display:flex;align-items:center;gap:12px;min-width:0;color:var(--ink);font-size:14px}
.brand span{font-size:12px;font-weight:700;letter-spacing:1.4px;color:var(--ink-2);overflow-wrap:anywhere}
.brand-logo{width:34px;height:34px;object-fit:contain;flex-shrink:0;max-width:100%}
.account{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.account a{font-weight:600;text-decoration:none;color:var(--ink-2);padding:7px 10px;border-radius:var(--radius-sm)}
.account a:hover{background:var(--line-2);color:var(--ink)}
.account form{margin:0}
.user-chip{display:inline-flex;align-items:center;gap:8px;font-weight:600;color:var(--ink-2);padding-right:4px}
.avatar{display:inline-grid;place-items:center;width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--accent));color:#fff;font-size:13px;font-weight:700;text-transform:uppercase}

/* Panels */
main{padding:32px 40px 60px;min-width:0;max-width:1440px}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);margin-top:20px;overflow:hidden;box-shadow:var(--shadow)}
.panel-heading{padding:18px 22px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line-2)}
details.panel{padding:16px 22px}
details.panel>*:not(summary){margin-top:12px}
summary{cursor:pointer;font-weight:650;color:var(--ink-2);list-style-position:outside}
.notice{padding:14px 18px;background:var(--warn-50);border:1px solid var(--warn-line);color:var(--warn);border-radius:var(--radius-sm);font-size:13px;line-height:1.6;margin:15px 0 22px}
.setup-steps{padding:24px;margin-top:20px}
.setup-steps h2{margin-bottom:10px}
.steps{padding:24px}
.empty{padding:56px 20px;text-align:center;color:var(--muted)}
#message{min-height:22px;margin:14px 0 0;color:var(--ink-2);font-weight:500}
#message:empty{margin:0;min-height:0}

/* ---------- Technician dashboard (app shell) ---------- */
body.app{display:grid;grid-template-columns:264px minmax(0,1fr);min-height:100vh}
.sidebar{background:linear-gradient(180deg,var(--navy-2),var(--navy));color:#c9d5ea;padding:22px 16px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto}
.sidebar-brand{display:block;text-decoration:none;padding:4px 8px 22px;border-bottom:1px solid #ffffff14;margin-bottom:18px}
.sidebar-brand img{display:block;width:190px;height:auto}
.sidebar-brand small{display:block;margin-top:8px;font-size:11px;letter-spacing:1.4px;font-weight:700;color:#8fb6f5;text-transform:uppercase}
.sidebar .eyebrow{color:#7e93b8;padding:0 10px;margin:14px 0 6px}
.sidebar button.nav{display:flex;align-items:center;width:100%;text-align:left;justify-content:flex-start;background:transparent;color:#c9d5ea;border:0;border-radius:var(--radius-sm);margin:2px 0;padding:9px 10px;font-weight:550;overflow-wrap:anywhere}
.sidebar button.nav:hover{background:#ffffff0f;color:#fff}
.sidebar .nav.active{background:#1565d833;color:#fff;box-shadow:inset 3px 0 0 var(--accent)}
.sidebar button.secondary{background:#ffffff0d;border:1px dashed #ffffff33;color:#dfe8f7;box-shadow:none}
.sidebar button.secondary:hover{background:#ffffff1a;color:#fff}
.admin-nav{margin-top:18px}
.admin-nav a{display:block;padding:9px 10px;font-weight:550;border-radius:var(--radius-sm);text-decoration:none}
.sidebar .admin-nav a{color:#c9d5ea}
.sidebar .admin-nav a:hover{background:#ffffff0f;color:#fff}
.sidebar-foot{margin-top:auto;padding:16px 10px 4px;font-size:12px;color:#8a9bb8;line-height:1.6;border-top:1px solid #ffffff14}
.sidebar-foot p{margin:4px 0 0}
.dot{display:inline-block;background:#3ccf91;width:8px;height:8px;border-radius:50%;margin-right:6px;box-shadow:0 0 0 3px #3ccf9133}
.app-main{min-width:0;display:flex;flex-direction:column}
.topbar{position:sticky;top:0;z-index:5;background:#ffffffe6;backdrop-filter:saturate(1.4) blur(10px)}
.topbar .crumb{font-weight:650;color:var(--ink-2)}
.heading{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap}
.heading h1{margin-bottom:4px}
.heading .muted{margin:0}
.heading button{padding:10px 18px}
.toolbar{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;margin-top:22px;box-shadow:var(--shadow)}
.toolbar label{margin:0}
.toolbar>label:not(.search){min-width:180px}
.toolbar label:has(input[type=checkbox]){display:flex;align-items:center;min-width:0;padding-bottom:9px;font-weight:550}
.search{flex:1;min-width:240px}
.search input{padding-left:36px;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%235b6b85' stroke-width='2' stroke-linecap='round'%3E%3Ccircle cx='7' cy='7' r='5'/%3E%3Cpath d='m11 11 3.5 3.5'/%3E%3C/svg%3E") no-repeat 12px center}
.table-scroll{overflow-x:auto}
table{border-collapse:separate;border-spacing:0;width:100%;text-align:left}
th{background:var(--surface-2);font-size:11.5px;font-weight:650;letter-spacing:.4px;text-transform:uppercase;color:var(--muted);padding:12px 22px;border-bottom:1px solid var(--line)}
td{padding:16px 22px;border-bottom:1px solid var(--line-2);vertical-align:middle}
tbody tr{transition:background .12s}
tbody tr:hover{background:#f7faff}
tbody tr:last-child td{border-bottom:0}
td:first-child{min-width:240px}
td strong{font-weight:650;color:var(--ink)}
td small{display:block;color:var(--muted);margin-top:4px;font-size:12.5px}
td strong+small{font-family:ui-monospace,"Cascadia Mono",Consolas,monospace;letter-spacing:.5px;color:var(--ink-2)}
.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:4px 10px;background:var(--line-2);color:var(--ink-2);border-radius:999px}
.badge:empty{display:none}
.badge::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;opacity:.55}
.private{background:var(--warn-50);color:var(--warn)}
.actions{display:flex;gap:6px;flex-wrap:wrap}
.actions button{padding:6px 12px;font-size:12.5px}
.pagination{padding:12px 22px;display:flex;justify-content:flex-end;gap:8px;border-top:1px solid var(--line-2);background:var(--surface-2)}
.connect-help{font-size:13px;color:var(--muted);margin:14px 2px 0}
.technician-install{display:grid;grid-template-columns:1fr auto;gap:24px;align-items:center;padding:22px 24px;background:linear-gradient(120deg,#fff 55%,var(--primary-50));border-left:4px solid var(--primary)}
.technician-install p{margin:6px 0}
.technician-install h2{font-size:18px}
#audit{list-style:none;padding:0;margin:12px 0 0}
#audit li{padding:10px 0;border-bottom:1px solid var(--line-2);font-size:13px;color:var(--ink-2)}
#audit li:last-child{border-bottom:0}

/* Dialogs */
dialog{border:0;border-radius:16px;padding:28px;width:min(540px,95vw);max-height:90vh;box-shadow:var(--shadow-lg);color:var(--ink)}
dialog h2{font-size:20px}
dialog::backdrop{background:#0b142699;backdrop-filter:blur(2px)}
.dialog-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:24px}
#editor-description:empty{display:none}
#vault-secret{user-select:all;overflow-wrap:anywhere;font-family:ui-monospace,Consolas,monospace;font-size:20px;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius-sm);padding:14px}

/* Login / MFA */
.login{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(1200px 600px at 85% -10%,#1565d855,transparent 60%),radial-gradient(900px 500px at -10% 110%,#58a6ff33,transparent 60%),linear-gradient(160deg,var(--navy-2),var(--navy))}
.login-card{width:min(440px,95vw);background:var(--surface);padding:40px;border-radius:18px;box-shadow:var(--shadow-lg)}
.login-card .brand{display:flex;flex-direction:column;align-items:flex-start;gap:10px;margin-bottom:26px;min-width:0}
.login-card .brand-logo{display:block;width:220px;height:auto;flex:none}
.login-card .brand span{font-size:11px;color:var(--primary)}
.login-card h1{font-size:28px}
.login-card button{width:100%;margin-top:16px;padding:11px 16px}
.login-card .small{margin-top:26px}
.mfa-qr{display:block;width:240px;max-width:100%;margin:20px auto;background:#fff}
.setup-key{overflow-wrap:anywhere}
.recovery-codes{padding:0;list-style:none;font-size:12px;line-height:2.2}
.recovery-codes code{overflow-wrap:anywhere}

/* Inner pages */
.customer{max-width:880px;margin:20px auto 70px}
.customer .eyebrow{color:var(--primary)}
.setting-row{display:flex;align-items:center;gap:8px}
.setting-row input{min-width:0}
.setting-row button{flex:none}
.checksum{overflow-wrap:anywhere;font-size:12px}
.copy-status{min-height:22px;color:var(--muted)}
.employee-guide pre{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius-sm);padding:16px;line-height:1.7}
.employee-guide li{line-height:1.7;margin:8px 0}
.employee-guide h2{margin-top:20px}
.employee-guide h2:first-child{margin-top:0}

/* ---------- Customer support page (remote2) ---------- */
body.cs{background:var(--bg)}
.cs-nav{position:absolute;top:0;left:0;right:0;display:flex;justify-content:space-between;align-items:center;padding:22px clamp(16px,5vw,64px);z-index:2}
.cs-nav img{width:210px;height:auto;display:block}
.cs-nav a{color:#dbe7fb;font-weight:600;text-decoration:none;padding:8px 14px;border:1px solid #ffffff33;border-radius:999px}
.cs-nav a.cs-logo{border:0;padding:0;border-radius:0}
.cs-nav a.cs-logo:hover{background:none}
.cs-nav a:hover{background:#ffffff14;color:#fff}
.cs-hero{position:relative;overflow:hidden;color:#fff;background:radial-gradient(900px 500px at 90% 10%,#1565d866,transparent 60%),radial-gradient(700px 420px at 0% 100%,#58a6ff2e,transparent 60%),linear-gradient(160deg,var(--navy-2),var(--navy));padding:120px clamp(16px,5vw,64px) 72px}
.cs-hero-grid{max-width:1180px;margin:0 auto;display:grid;grid-template-columns:1.05fr .95fr;gap:48px;align-items:center}
.cs-hero .eyebrow{color:#8fb6f5}
.cs-hero h1{font-size:clamp(34px,5vw,52px);letter-spacing:-1.2px;margin:12px 0 14px;color:#fff}
.cs-hero .lead{font-size:18px;line-height:1.6;color:#c9d5ea;max-width:560px;margin:0 0 28px}
.cs-cta{display:flex;flex-wrap:wrap;align-items:center;gap:14px}
.cs-cta .download{font-size:17px;padding:15px 26px;border-radius:12px;background:var(--primary);border-color:var(--primary);box-shadow:0 10px 30px #1565d866}
.cs-cta .download:hover{background:#2a78ea}
.cs-cta .download svg{width:20px;height:20px}
.cs-meta{display:flex;flex-wrap:wrap;gap:8px 18px;margin-top:18px;color:#a9bad6;font-size:13px}
.cs-meta span::before{content:"✓";color:#3ccf91;font-weight:700;margin-right:6px}
.cs-unavailable{background:#ffffff14;border:1px solid #ffffff2e;border-radius:12px;padding:16px 18px;color:#dbe7fb;max-width:520px}
.cs-hero-art img{width:100%;height:auto;display:block;filter:drop-shadow(0 30px 60px #00000066);border-radius:14px}
.cs-section{max-width:1180px;margin:0 auto;padding:64px clamp(16px,5vw,64px) 0}
.cs-section>.eyebrow{text-align:center}
.cs-section>h2{text-align:center;font-size:clamp(26px,3.4vw,34px);letter-spacing:-.6px;margin:8px 0 10px}
.cs-section>p.muted{text-align:center;max-width:620px;margin:0 auto 34px;font-size:16px}
.cs-steps{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;counter-reset:step}
.cs-step{background:var(--surface);border:1px solid var(--line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow);display:flex;flex-direction:column}
.cs-step figure{margin:0;background:linear-gradient(180deg,#eef4fd,#f8fbff);border-bottom:1px solid var(--line-2);padding:18px 18px 0;display:flex;align-items:flex-end;justify-content:center;aspect-ratio:16/10}
.cs-step figure img{width:100%;height:100%;object-fit:contain;object-position:bottom}
.cs-step-body{padding:20px 22px 24px;display:grid;grid-template-columns:auto 1fr;gap:4px 14px}
.cs-step-num{grid-row:span 2;display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:var(--primary-50);color:var(--primary);font-weight:800;font-size:16px}
.cs-step h3{font-size:18px;margin:6px 0 0}
.cs-step p{margin:6px 0 0;color:var(--muted);grid-column:2}
.cs-step .tip{grid-column:2;margin-top:12px;font-size:13px;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--radius-sm);padding:10px 12px;color:var(--ink-2)}
.cs-trust{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.cs-trust div{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:22px;box-shadow:var(--shadow)}
.cs-trust .ico{display:grid;place-items:center;width:40px;height:40px;border-radius:10px;background:var(--primary-50);margin-bottom:12px}
.cs-trust .ico img{width:22px;height:22px}
.cs-trust p{margin:4px 0 0;color:var(--muted)}
.cs-faq{max-width:820px;margin:0 auto}
.cs-faq details{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:16px 20px;margin-top:12px;box-shadow:var(--shadow)}
.cs-faq summary{font-size:15.5px;color:var(--ink)}
.cs-faq details p,.cs-faq details ol,.cs-faq details ul{color:var(--ink-2);margin:10px 0 0}
.cs-faq li{line-height:1.6;margin:4px 0}
.cs-help{max-width:1180px;margin:64px auto 0;padding:0 clamp(16px,5vw,64px)}
.cs-help-card{display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap;background:linear-gradient(120deg,var(--navy-2),var(--navy-3));color:#dbe7fb;border-radius:18px;padding:30px 34px}
.cs-help-card h2{color:#fff;font-size:22px}
.cs-help-card p{margin:6px 0 0}
.cs-help-card .button{background:#fff;color:var(--navy-2);border-color:#fff;font-size:16px;padding:12px 22px}
.cs-help-card .button:hover{background:#e8f0fd;color:var(--navy)}
.cs-footer{max-width:1180px;margin:0 auto;padding:40px clamp(16px,5vw,64px) 48px;color:var(--muted);font-size:13px;display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap}
.cs-footer a{color:var(--muted)}

/* Responsive */
@media(max-width:1100px){.cs-hero-grid{grid-template-columns:1fr}.cs-hero-art{max-width:620px}}
@media(max-width:980px){body.app{grid-template-columns:220px minmax(0,1fr)}main{padding:24px 20px 48px}.technician-install{grid-template-columns:1fr}}
@media(max-width:820px){.cs-steps,.cs-trust{grid-template-columns:1fr}}
@media(max-width:720px){
  body.app{display:block}
  .sidebar{position:static;height:auto;padding:16px}
  .sidebar-brand{padding-bottom:14px;margin-bottom:8px}
  .sidebar-foot{display:none}
  header{padding:12px 16px;flex-wrap:wrap}
  .brand span{font-size:10px}
  h1{font-size:25px}
  .cs-nav img{width:160px}
  .cs-hero{padding-top:100px}
}